On 11/14, Lowes dropped off the cabinets we purchased. Lateness to scheduled meetings, lack of communications, and delivery of the wrong product to the site makes me rethink the likelihood of ever using LOWES design and installation … Customer Service. He informs me he would not be able to install the windows until Sometime in April 2020 as he was the only installer for Lowe's and was backed up until April. My name is Reuben Lee. Find out more information and view installation details by appliance. Lowe's For Pros offers free appliance delivery, installation and haul away. As it turns out, it's the LOWES project designer and the LOWES installation service team that need the oversight. lowes installed my backsplash couple months ago after i complain terrible installation someone came to inspection and they find something wrong and inspector said need repair and i said can't repair needed full replacement after lowes customer service called me go to lowes pick different kind of tile and we will replace with the different installer when i was waiting phone call for … Holly at the customer Service Desk at Lowes store #0687 in Henrico County is by far a better asset than # 48 Jimmy Johnson ( well close anyway) When Lowes wanted to reach 5 star customer service levels they hit a home run with Holly. They gave me number to installer to call. I called the installer. The windows installed do not open smoothly all the way up. The door lock installed has issues unlocking as well. Call Customer Service Call 1-800-445-6937 (1-800-44 LOWES) to complain about anything Lowe's-related, including product complaints, although they may refer you to the manufacturer. I ended up billing Lowe’s $1,250 for extra labor and they refunded the customer $1,000 since the project took 8 extra weeks (special order materials). On 11/16, Lowes begin installing the cabinets. When I called to complain to Lowes Customer Service, they just bounced me from the 800 # to Lisa the sales coordinator who bounced me back to the 800#. Calling the designated sales person is of no use. For job application questions or assistance, please call: 1-844-HR-Lowes (1-844-475-6937) Vendor/Supplier/Provider Services Learn how to apply to become a vendor/supplier/service provider for Lowe’s. Does Lowes think somebody is stupid!!!! We called Lowe's 800 customer service & opened a case and a week later a manager called and issued full credit and this was not the first time that Lowe's helped us.. 8302 Lowe's +1 800-445-6937 Lowe's Companies, Inc. is an American company that operates a chain of retail home improvement and appliance stores in the United States, Canada, and Mexico. LOWES CRUMMY SERVICE!!! ... We purchased tile and had Lowes install, We were told 100% satisfaction on the installation. … My phone number is 347-806-****. Lines are open Monday through Saturday, 7 a.m. through 11 p.m., and Sunday, 10 a.m. through 7 p.m. My account number is 819241****0902. Received phone call from Lowe's saying windows will be in on 24 February 2020.